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Frequently Asked Questions

If you still have questions, please reach out via the contact form at the bottom of this page.

What is neurodivergence and how does it differ from neurodiversity?

Neurodivergence refers to the specific neurological or cognitive styles that differ from what is considered neuro-normative or neurotypical. It includes neurotypes like autism, ADHD, and dyslexia. Neurodivergent individuals have unique ways of thinking and interacting with the world.

Neurodiversity, on the other hand, is a broader concept that advocates for the acceptance and celebration of neurological diversity. It includes both neurodivergent and neurotypical individuals. And it also promotes the idea that these neurological differences are natural variations and should be respected, accommodated, and valued in society, challenging the medical model that pathologizes such differences.

In summary, neurodivergence is the flavor of neurotype, while neurodiversity is the broader social and philosophical concept that promotes acceptance and inclusivity for all forms of neurological diversity, both in neurodivergent and neurotypical individuals.

What is the difference between innate and acquired neurodivergence?

The difference between these is that from a neurological perspective, innate neurodivergence is the neurotype with which you are born while acquired neurodivergent traits may be a result of your life experiences and therefore may change over time. For example, an anxious or depressed person may stop being anxious or depressed but an autistic individual will never stop being autistic! We have included both types in our app to be as inclusive as possible (& also because there is a high rate of co-occurrence among the two types.

What are the differences among subscription tiers?

Tier 1 is "The Bell" — This is the foundational tier and includes all the basics you need! 

* Get up to 5 likes a day

* See and match to your likes or loves

* Search by gender identity, sexual identity, location, age, distance, religion, and areas of interests

* Upload up to 3 profile images

 

Tier 2 “The Jalapeño” — When you want to spice things up a bit!

* Everything in The Bell PLUS

* Get unlimited likes

* Upload up to 6 profile images

* Get an exclusive first look at new members

 

Tier 3 "The Ghost" — You are ready to take the heat! 

* Everything in The Jalapeño PLUS

* Upload up to 12 profile images

* Can search for anyone by their username

* Can see who liked you for the past 7 days

* Have the option to see everyone who Likes you (all at the same time)

How do I cancel my subscription?

You can easily cancel through the app by navigating to your account page and choosing cancel; the account will be terminated immediately.

What do I do if there is nobody near me?

New members are joining Neurospicy everyday, so check back often! In the meantime, you can connect and form friendships virtually with anyone on the app by not choosing "distance" in the preferences (this makes your options virtually anywhere). Also, please encourage your friends to join so we can foster a larger neurodivergent community!

How do I upgrade?

You can easily upgrade through the app by navigating to your account page and choosing upgrade; the account will be given access to upgraded features immediately.

How old do I have to be to join?

Neurospicy requires users to be 18 or older due to legal and ethical reasons. This age restriction helps ensure that users are of the age of consent, protects minors from inappropriate content and potential risks, complies with legal regulations, promotes responsible use, and facilitates informed and safe interactions. These requirements are designed to protect both users and the platform.

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